85% of your customers are looking for your service online. Who will they find first? You or your competitors? Our strategies for paid advertising on social networks such as Google AdWords, Microsoft AdCenter (for Bing and Yahoo), Facebook, and LinkedIn
will push you in the first row directly to your cusomers. Such compain will be perfect complement your website's search engine or "organic" marketing.
A striking post by Dan Graziano reveals that a Google search may display only 13% organic results; "the rest is ads and junk". A better model for today's businesses is to consider what it means to be social-media optimised, with a focus on customer-centric interaction rather than merely setting up a web property in the hope that Google will deliver hits. Recommendations from friends count for more than a search engine algorithm will ever achieve. What then is social media optimisation? It is about inviting people into conversation rather than merely broadcasting a message. It is about listening to social media chatter and acting on the results. It is a hashtag or twitter handle on every ad, and a responsive team behind that social media presence for those who respond. It is integrating multiple touch points on multiple channels so that customers get a consistent experience across all of them. These things are not trivial to implement, though the technology to do so now exists, and they have the potential not only to drive sales but also to transform customer experience.